1. Introduction
Welcome to Novarix Energy. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [novarixenergy.com].
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
2.2 Order Information
- Products purchased
- Payment method (no sensitive financial details stored)
- Transaction details
2.3 Technical Data
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve website performance and user experience
- Prevent fraud and ensure security
- Send promotional offers (only if you opt-in)
4. Payment Information
- We do not store sensitive payment details such as card numbers
- Payments are processed through secure third-party payment providers
- For bank transfers, only transaction confirmation is recorded
5. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Remember user preferences
- Analyze traffic and performance
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Sharing
We do not sell or rent your personal information.
We may share data with:
- Courier/delivery partners (for order fulfillment)
- Payment service providers
- Technical service providers (hosting, analytics)
All third parties are required to keep your information secure.
7. Data Security
We implement appropriate security measures to protect your data from:
- Unauthorized access
- Misuse or disclosure
However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
- We retain your information only as long as necessary
- Order and transaction data may be retained for legal and business purposes
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal obligations)
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy:
- Email: [info@novarixenergy.com]
- Phone: [0300-3756334]
- Address: [Hali Road, Hyderabad, Sindh]
Last Updated: [15th April, 2026]